At Pet Paradise, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.
By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
When you interact with our website, we may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and shipping/billing address
- Order Information: Purchase history, payment method (processed securely via third-party providers)
- Technical Data: IP address, browser type, device information, and pages visited (via cookies and analytics tools)
- Communication: Emails, messages, and feedback submitted through our contact forms or customer service channels
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Respond to customer service inquiries
- Send order confirmations and shipping updates
- Improve website functionality and user experience
- Offer promotions, discounts, and product updates (only with your consent)
- Prevent fraudulent transactions and enhance site security
3. Sharing Your Information
We do not sell, rent, or trade your data to any third party. However, we may share your information with:
- Trusted service providers (e.g., delivery partners, payment processors) to complete your transactions
- Legal authorities, if required by law, or to protect our legal rights
All third-party service providers are required to keep your information secure and confidential.
4. Data Security
We implement strong technical and organizational measures to protect your data from unauthorized access, misuse, or loss. However, no method of online transmission is 100% secure. By using our services, you acknowledge this risk.
5. Cookies & Tracking
We use cookies and tracking technologies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies in your browser settings; however, this may affect the website’s functionality.
6. Your Rights
As a user, you have the right to:
- Request access to the personal data we hold about you
- Ask for corrections or updates to your information
- Request deletion of your data (where legally permitted)
- Opt out of promotional communications at any time
To exercise any of these rights, don’t hesitate to get in touch with us at info@petparadise.pk.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we learn that we have unknowingly collected data from a child, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, accompanied by an updated revision date. Please review this page periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to:
📧 Email: info@petparadise.pk
📞 Phone/WhatsApp: +92 345 851 6699
Pet Paradise | Pakistan’s Favorite Online Pet Store
Your trust is important to us, and we are committed to protecting your information.